Business Solutions Audit

Overview

Implementing an enterprise system does not automatically guarantee operational efficiency, strong internal controls, or business value.

Over time, systems may become misaligned with business requirements due to organizational changes, evolving processes, inadequate governance, excessive customization, or underutilized capabilities.

Xpliancy provides independent business solutions audits and ERP health checks to assess the effectiveness, configuration, governance, and operational performance of existing enterprise applications.

Our objective is to identify risks, inefficiencies, and opportunities to improve the value generated from technology investments.

Our Audit Coverage

• Business AlignmentAssess whether current applications support business objectives and operational requirements.
• Functional ConfigurationReview system setup, workflows, module utilization, and configuration effectiveness.
• Internal Controls and Segregation of DutiesEvaluate authorization structures, access controls, approval workflows, and potential control weaknesses.
• Process ComplianceAssess alignment between documented procedures and actual system usage.
• Data Quality and IntegrityReview master data governance, transaction integrity, and data consistency.
• Integration AssessmentEvaluate interfaces, data exchange, and integration reliability between applications.
• Reporting and AnalyticsAssess management reporting, KPI availability, data accessibility, and decision-support capabilities.
• Customization and Technical DebtReview existing customizations, their business justification, and associated maintenance risks.
• Security and User AccessAssess role-based permissions, privileged access, and application-level security controls.
• System Performance and SupportReview operational performance, incident handling, and ongoing application support practices.
• Change ManagementEvaluate change approval, testing, deployment, and documentation procedures.
• Application GovernanceAssess ownership, accountability, vendor management, and continuous improvement mechanisms.

Our Audit Methodology

Discovery

Understand the application landscape, business objectives, and audit scope.

Assessment

Review configurations, processes, controls, data, and system utilization.

Risk Classification

Classify findings based on business impact, likelihood, and priority.

Recommendations

Define corrective actions, responsible stakeholders, and improvement opportunities.

Improvement Roadmap

Prioritize initiatives according to risk, business value, and implementation effort.

Key Deliverables

• ERP / Business Solutions Audit Report
• Configuration and Functional Gap Assessment
• Risk and Control Matrix
• Findings Register with Severity Classification
• Recommended Corrective Actions
• Prioritized Improvement Roadmap
• Executive Management Presentation

Why Choose Xpliancy?

Our audits combine ERP functional expertise, financial and operational process knowledge, and governance principles.

We assess technology from a business perspective—not simply whether a system is technically functioning, but whether it is operating effectively, securely, and in alignment with organizational objectives.

An ERP system can be operational without being optimized, controlled, or delivering its full business value.